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Knowledge Base

Welcome to our Knowledge Base

What is

Posted September 30 November 2024 by SBN Network

1. A Digital Mailbox?

A digital mailbox is a secure online service that can receive and store mail. You can open and read your mail on your computer, tablet, or smartphone. You need access to the internet.

2. A Mailbox?

A box in an office or outside a person’s home where letters are delivered.

3. A Virtual Office?

A virtual office is a company that operates as one unit and has a physical mailing address but does not exist in one specific location. The development of tools such as videoconferencing and messaging services has led to the increased usage of the virtual office (Reference – Investopedia)

4. A Virtual PA?

Virtual Personal Assistant usually is a software agent that can perform tasks or services for an individual based on commands or questions. The term “chatbot” is sometimes used to refer to virtual assistants generally or specifically accessed by online chat.

5. Brokers/brokerage?

A broker is an individual or firm that acts as an intermediary between an investor and a securities exchange. A broker can also refer to the role of a firm when it acts as an agent for a customer and charges the customer a commission for its services. Brokers may work for brokerage companies or operate as independent agents.

6. Call Divert

To divert a phone call means to send it to a different number or place from the one that was dialled by the person making the call.

7. Communal areas

Communal areas relate to any type of property where there are shared areas. Inside a property they could be corridors, stairways, door entrances, communal rooms, lifts etc. Outside a property they could be shared gardens, pathways, parking areas, bin stores, drying areas etc.

8. Mail forwarding?

Post offices and other mail service providers typically offer a mail forwarding service, commonly known as hybrid mail or virtual post office box services, to redirect mail addressed to one location to another address – usually for a given period.

9. Reception area

In its most basic form, a reception area is a section of your office space that is used to greet all visitors and to provide a waiting area for them until they are met by the person that they came to meet with. All reception areas have several furnishings and components in common: Receptionist desk/station

10. Start-up?

A start-up is a young company founded by one or more entrepreneurs to develop a unique product or service and bring it to market.

11. Virtual Assistant

A virtual assistant is an independent contractor who provides administrative services to clients while operating outside of the client’s office. A virtual assistant typically operates from a home office but can access the necessary planning documents, such as shared calendars, remotely.

Payments & Subscription

Posted September 30 November 2024 by SBN Network

1. Arrears

Arrears is a financial and legal term that refers to the status of payments in relation to their due dates.

2. Email Notification

An email notification is an email sent to inform your subscribers about changes or updates to a website or service, like new products, features, or scheduled website maintenance, etc

3. Licence Agreement

The term licensing agreement refers to a legal, written contract between two parties wherein the property owner gives permission to another party to use their brand, patent, or trademark. The agreement, which is set between the licensor (the property owner) and the licensee (the permitted party), contains details on the type of licensing agreement, the terms of usage, and how the licensor is to be compensated.

4. Notice period

it is the period between the time that you are told about something and the time that it must happen or be done.

5. Proof of address

An official document from a unity government department, bank, driving license, utility company, mobile phone provider or other officially accepted document a person can provide as proof that he/she lives at a specific address.

6. Proof of identification

a document or documents used to verify someone’s identity. It could be passport, ID card or driving licence.

7. Starter form

a document where all information is provided to start using services and get all benefits.

8. Termination of service

Termination of Service means a cessation of the employee-employer relationship between an Employee and the Company or an Affiliate for any reason, including, but not by way of limitation, a termination by resignation, discharge, death, Disability, retirement, or the disaffiliation of an Affiliate.

Services

Posted September 30 November 2024 by SBN Network

1. Company Registration

A registered company is an organisation which is formed and registered with the appropriate statutory authority of the country as a ‘company or corporation’ in accordance with the corporate and securities law of that country. Incorporation is the process by which a new or existing business registers as a limited company. A company is a legal entity with a separate identity from those who own or run it.

2. Drop shipping

Drop shipping is a type of retail fulfilment method for online stores, where instead of warehousing inventory, merchants purchase products from third-party suppliers as customers make orders. The products are then shipped directly to the consumer. This way, the seller doesn’t have to handle the product directly.

3. Google my business

Google My Business is a free tool that allows you to promote your Business Profile and business website on Google Search and Maps. With your Google My Business account, you can see and connect with your customers, post updates to your Business Profile, and see how customers are interacting with your business on Google.

4. Mailbox services

A virtual office is a service offered may include mail forwarding, scanning, or recycling.

5. Meeting Room

meeting room is a room provided for singular events such as business conferences and meetings.

6. Pack and ship

It is the process of collecting the right items for an order (or orders), putting it into a box and/or packing materials and then shipping it off to the customer.

7. Parcel drop

Using a parcel drop off service means that rather than waiting home you can simply take your parcel out and about with you and drop it off at our office.

8. Scan mail

Usually scan to email will produce an email in your inbox with the file attached. Mail scanning is when your post is digitally photographed or scanned – with those documents then sent to you immediately via email.

9. Telephone Services

a company or public utility that provides a telephone-operating service.

10. Virtual Office Services

A virtual office is a service that enables employees and business owners to work remotely by providing a range of business functions accessible through the internet.

11. Termination of service

Termination of Service means a cessation of the employee-employer relationship between an Employee and the Company or an Affiliate for any reason, including, but not by way of limitation, a termination by resignation, discharge, death, Disability, retirement, or the disaffiliation of an Affiliate.